Frequently Asked Questions
Everything you need to know about shopping with REEF.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for all domestic orders.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products sustainably sourced?
At REEF, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade factories.